VIP CONSULTATION Services
We’ll handle it all for you
Our VIP Beauty Consultations are designed exclusively for women experiencing medical hair loss from chemotherapy, alopecia,
or other conditions where you can breathe, ask questions, and feel supported.
A one on one Consultation Rooted in Care
because you don’t have to figure it out alone
This private consultation is your first step toward feeling like yourself again.
$50
Essential consultation
Perfect for those beginning their hair loss journey due to chemotherapy.
Duration: 30 minutes (One-time consultation)
Includes:
- Overview of what to expect from the beginning to end of your hair loss journey
- Customized Hair Plan for the full treatment timeline from start to regrowth
- Expert tips and tricks to manage hair loss and support regrowth
- Introduction to wig types (synthetic vs. human hair), basic fitting guidance, and customization options
- General product and care recommendations
$125
Premium consultation
Includes everything in the Essential Package, plus enhanced support, follow-up care, and community access.
Duration: 45 minutes + 15 Minutes follow- up
Includes Everything in the Essential Package, PLUS:
- Personalized Hair Plan tailored to your personal goals and lifestyle
- Expanded guidance on what to expect before, during, and after treatment
- Targeted product recommendations to support each stage of your journey
- In-depth guidance on selecting the right wig type based on your needs
- Personalized fitting advice and tips for comfort, security, and natural appearance
- Overview of customization options (cutting, coloring, cap construction, etc.)
- Assistance with insurance verification for wig coverage
- Exclusive access to our private subscription-based support community
- Early access to special promotions and discounts
- $25 off your wig of choice
$200
Luxe consultation
Includes everything in the Premium Package, plus luxury care, insurance support, and VIP treatment.
Duration: 60 minutes + 15-minute follow-up
Includes Everything in the Premium Package, PLUS:
- Complimentary luxury gift bag curated with premium care items
- Comprehensive wig support — including personalized wig selection, professional fitting guidance, and detailed customization planning (style, cap type, color matching, etc.)
- Full insurance claim submission & management including appeal assistance
- Discounted maintenance services on wigs and Sereen products (cleansing, restyling, repairs)
- Exclusive access to a private VIP chat for real-time styling tips and insider offers
- Priority access to new product launches, styling events, and special experiences
- $50 toward your wig of choice
Feature / Benefit | Essential ($50) | Premium ($125) | VIP ($200) |
---|---|---|---|
Consultation Duration | 30 minutes (One-time) | 45 minutes (30-min consult + 15-min follow-up) | 60 minutes (45-min consult + 15-min follow-up) |
Overview of Hair Loss Journey | ✅ | ✅ Expanded | ✅ In-depth + Personalized |
Customized Hair Plan | ✅ Full treatment timeline | ✅ Tailored to personal goals + lifestyle | ✅ Premium plan with luxury care integration |
Tips for Managing Hair Loss | ✅ | ✅ | ✅ |
Product & Care Recommendations | ✅ General | ✅ Targeted by treatment stage | ✅ Premium + Maintenance Services |
Wig Types Introduction | ✅ Basic Overview (Synthetic vs. Human Hair) | ✅ In-depth Selection Guidance | ✅ Full Support & Custom Styling |
Wig Fitting & Customization | ✅ Basic Fitting Info | ✅ Personalized Fitting Advice + Customization Options Overview | ✅ Professional Fitting Guidance + Full Customization Planning |
Insurance Wig Coverage Support | ❌ | ✅ Insurance Verification | ✅ Full Claim Submission + Appeal Assistance |
Discount on Wig Purchase | ❌ | $25 Off Wig of Choice | $50 Off Wig of Choice |
Community Access | ❌ | ✅ Private Support Community | ✅ VIP Private Chat + Community |
Promotions & Early Access | ❌ | ✅ Early Access to Promotions | ✅ Priority Access to Launches + Events |
Gift Bag | ❌ | ❌ | ✅ Sereen wig storage Bag |
Wig Maintenance Services | ❌ | ❌ | ✅ Discounted Services (cleaning, restyling, repairs) |
Your Sereen wig can be covered by insurance
for the following medical conditions
- Alopecia hair loss
- Cancer-related hair loss
- Other medication-related hair loss